Support
At RichPrize Casino, we understand that sometimes you need a helping hand. Our dedicated support team is ready to assist you with any questions or concerns you might have while enjoying your favorite games.
Multiple Ways to Reach Us
No matter your preference, we've made sure you can connect with us easily:
- 24/7 Live Chat : Get immediate assistance with just a click. Our chat representatives typically respond within 60 seconds.
- Email Support : Send your queries to info@richprizescasino.com for detailed assistance. We aim to respond within 2-4 hours.
- Comprehensive FAQ Section : Find quick answers to common questions about accounts, payments, bonuses, and gameplay.
Expert Assistance When You Need It
Our support team consists of gaming specialists who understand every aspect of RichPrize Casino. Whether you have questions about our Bitcoin deposits, need help with your MasterCard transaction, or want to learn more about our welcome bonus of 100% up to €1000 + 25 Free Spins, we're here to help.
Payment Support
Having trouble with a deposit or withdrawal? Our team is well-versed in all our payment methods including Visa, PayPal, Skrill, Neteller, MuchBetter, QIWI wallet, and cryptocurrencies like Bitcoin and Ethereum. We'll guide you through any transaction issues with clear, step-by-step assistance.
Game-Related Questions
With our extensive library featuring software from Pragmatic Play, Evolution Gaming, Playtech, and many other providers, you might occasionally have questions about specific games. Our support team can help you understand game rules, resolve any technical issues, or assist with any other game-related concerns.
We Value Your Time
We know your time is valuable, which is why we've streamlined our support process to get you back to gaming as quickly as possible. Most issues are resolved during the first contact, and our team is committed to finding solutions, not just answering questions.
Your Security Matters
If you have concerns about account security or responsible gaming options, our support team can guide you through our security features and self-limitation tools. Your wellbeing is our priority, and we're here to ensure your gaming experience remains enjoyable and safe.
Feedback Welcome
We're constantly improving our services based on player feedback. When you contact our support team, feel free to share your thoughts on how we can make your RichPrize Casino experience even better.
Remember, at RichPrize Casino, you're never alone. Whether it's day or night, our friendly support team is just a click away, ready to ensure your gaming journey is smooth and enjoyable.